> For the complete documentation index, see [llms.txt](https://docs.opencityitalia.it/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.opencityitalia.it/stanza-del-cittadino/che-cose-e-come-attivare-un-servizio-pubblico-digitale/visualizzare-e-inoltrare-messaggi.md).

# Visualizzare e inoltrare messaggi

{% hint style="info" %}
Il cittadino ha la possibilità di **inviare messaggi e allegare documenti** destinati all'operatore durante tutte le fasi della pratica con flusso di approvazione, escluso lo stato di bozza
{% endhint %}

Nella sezione "Messaggi" della pratica, il cittadino può inoltrare dei messaggi all'operatore che ha in carico la pratica ed eventualmente inviare dei documenti allegati.

<figure><img src="https://1493420045-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbuF4yaTdhboReojXsnKw%2Fuploads%2Fj3p35eslfRmwPHR0U2Hl%2FScreenshot%202026-05-28%20alle%2018.12.15.png?alt=media&amp;token=dee4cebb-633d-4878-bed8-98386422a154" alt=""><figcaption></figcaption></figure>


---

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